What we look for

You don't need to be a rocket scientist to understand what makes people in our Customer Service and Claims Handling teams so good at what they do. First and foremost, they're completely customer-focused. So if you're the sort of person who enjoys helping people, who will go to great lengths to find answers, then you're halfway there.

Our technical specialists often come from a similar financial services background. However, that's not to say you can't develop into the area. If you've a head for figures, an analytical mind and can look at things through our customers' eyes, chances are you'll pick things up in no time at all.

One thing you'll definitely need, though, is the flexibility to embrace change. Whether it's a government regulation, or a simple, internal change of procedure, nothing stands still here for very long. There are a massive number of external influences that make our work so interesting. And our passion for self improvement knows no bounds.