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Recognising people for who they are and what they have to offer is what life as a member of the Aviva team is all about. Everybody benefits. Our people, who feel valued and responsible. Our shareholders, who know that their investment is maximised. And, of course, our customers, who receive outstanding value for money.

This site is awash with the theme of recognition. On this page, we'll show what this means for our customers, partners and people.

Our customers

Our customers have high expectations of us. We are one of the world's largest insurers, after all. And we live up to those expectations by getting to know our customers - understanding what they want and discovering what they need. It's one of the main reasons why we often have long-term relationships with them.

The following quote was emailed to us by an existing Aviva customer.

"What really impressed me when I called up to get a quote for home contents insurance was that I was offered what I needed not what an advisor was desperate to sell me. That's a different experience to what I'd had with other insurance companies I can tell you.

I started by telling the advisor about the level of cover I thought I needed. But rather than just give me a quote and process it, the person I was talking to got me to take a step back so that she could ask me what I wanted covered. The big advantage of this was that I didn't need to cover half of what I thought I did.

A lot of what was in my house was already covered by my buildings policy. The advisor put it a nice way. She said 'imagine you could turn your house upside down and give it a shake. Anything that falls out, you need a contents policy to cover. Anything that doesn't move is buildings insurance.

Because she took the time to explain all this, I paid a smaller premium. Of course, that means in the short-term Aviva might make a smidge less money. But when I advise my friends to go to Aviva the next time they need a quote, they'll benefit. Sounds like good business to me."

Our partners

We work hand-in-hand with commercial partners all over the world to deliver brilliant products and services to customers. We choose our alliances very carefully. It's not just that we need to be confident in their professionalism and expertise, we need to know that they share our values.

We work only with those companies who believe in performance, progressiveness, team work and integrity, and who make every one of their business decisions according to these principles.

Our people

Our brand promise of recognition extends to our employees, too. Whether it's a 'well done' from a manager, a bonus for hitting a target, a promotion for showing true talent or a special award for an outstanding achievement - you'll find we're quick to recognise whatever part you play in helping our customers and improving our business.

As this is a recruitment site, you won't be surprised to learn that this is probably the most important aspect of recognition here. Every page will help to build a picture of how and where our people go above and beyond the call of duty. We find it inspiring - we hope you do too.