What we do
A name that's familiar and respected.
If you want to speak for a business that's known and valued by millions, then this is the place to be. Claims Handling and Customer Service are both technical and personality-driven areas of work. They're also great places to develop your career.
To ensure that service stays at the top of its game, our centres focus on delivering world-class customer service. They're vibrant, enjoyable places to work, with state-of-the-art technology, innovative systems and processes, and a wide range of facilities. But more than that, there's no getting away from the importance of the work they handle. Our advisors have a massive impact on our sales figures, of course. But their dedication, accuracy, manner and passion all goes towards delivering an experience our customers enjoy - and keep coming back for.
There are a wide variety of roles here in the UK. But while you'll likely concentrate on one kind of customer, you'll work alongside numerous other teams who you can learn from and aspire to - Claims Handler (Motor Bodily Injury), Customer Service Adviser or Customer Adviser being just a few of the positions we have available.
As you'd expect of a business our size, we recruit into a lot of different locations including Sheffield, Eastleigh, York, Norwich, Bishopbriggs and Perth. To find out if we're recruiting the right role for you in your area, visit our current vacancies page. If you're interested in all the places we do business, visit our main Locations page.