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Responsible business

We’re a big organisation with big responsibilities


Doing what’s right for our people, our communities, our planet.

As a global insurer with the power to influence, we’re taking the lead on climate action and other sustainability initiatives:

Setting our sights on
Net Zero

Launched in 2021, Aviva’s Sustainability Ambition sets out our plan to achieve Net Zero by 2040, making us the first major UK financial services business to do so. We’ll achieve this in various ways, including by making the right investments and reducing the emissions we produce in our operations. We’ve already reduced our operational CO2 emissions by 76% since 2010.

Partnering with WWF
We also recognise that strategic partnerships with other trusted organisations are vital to meeting our sustainability goals. That’s why we’ve announced a new three-year climate-focused partnership with the world’s leading conservation charity, WWF

Building Future Communities

Our sustainability ambitions also extend to building stronger communities by, for example, encouraging development of more resilient homes and businesses. In 2021, we released our first UK Building Future Communities report, which sets out our seven calls for change that need to happen if we are to create a better tomorrow.

Aviva Community Fund

We’re also helping to build stronger communities through the Aviva Community Fund by providing thousands of causes with funding, skills and resources. We empower our people to get involved in how we support these charities, with volunteering funding, skill-sharing and volunteering opportunities.

Ensuring a fair deal for everyone

We’re people people, and we can’t be ourselves without treating each other right. That’s why we’ve taken steps to make sure everyone within our workforce and supply chains is paid a fair wage, and that their health and rights are respected. From the very start, we seek to give everyone the chance to experience Climate Learning and Development, because we know creating a sustainable future takes all of us.

Focusing on diversity and inclusion

We’re serious about our responsibility to create a diverse and inclusive workplace. That means being there for all our people so that we can serve our customers and communities better. We’re doing this by tackling the gender pay gap and focusing on attracting and retaining talent from more ethnic minorities throughout our business.

Reducing our environmental impact

We don’t travel to recruitment events unless it’s absolutely necessary, and when we do we limit our use of printed materials to an absolute minimum and scrapped throwaway giveaways or unnecessary catering. To demonstrate our commitment to this, we’ve signed up to The Sustainable Recruitment Alliance (SRA) – a not-for-profit organisation focused on making recruitment greener.

Defending human rights

We’ve assessed the ethical recruitment processes, policies and procedures of eight supply chains. We’ve also supported UK government to create new legislation holding businesses to account for human rights abuse, so we can stamp out modern slavery in the UK and around the world.

Ethical investment

We were one of the first large asset managers to incorporate social, environmental and ethical factors into the roles of our investment teams. As individuals and as a team, we all play our part to make sure we’re funding ethical, sustainable businesses like ours.

Supporting local communities

Since we set up our Community Fund in 2009, we’ve donated millions of pounds to thousands of local charities and not-for-profit organisations. We also give every colleague 21 hours each year to switch their day job for community volunteering. So they can give back too, and together we make an even bigger difference.

Some of our projects

Take the next step?

At Aviva , you can take your career to the next level without leaving your ethics at the door. Because here, you’ll be part of a business that’s working hard to make a positive impact on people and the planet. Learn more about our current opportunities.