Customer Services & Claims


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Customer Services & Claims at Aviva

Customers contact us for all sorts of reasons. Whether it’s to ask a question about their policy, update their details or make a claim, our colleagues in Customer Service and Claims are there to give them all the help they need.

Why join us?

There are lots of reasons. As well as a great rewards and benefits package, we’ll give you all the training you need and plenty of opportunities to develop yourself so you can shine and grow in your career. What’s more, once your training is complete, you can balance your hours in the office with time spent working from home, which is something you might not find in other customer service careers.

Where do you belong?

What’s the difference between Customer Service and Claims Management? They’re similar, but there’s a subtle difference depending on how you help customers. How do you choose? It all depends on the type of person you are and the kind of help you’d like to give.

Hear from the team

Ameer

Phil

Colin

Kerri


Openings in Customer Service & Claims

Take a look at some of our current opportunities

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We currently have no open Customer Services & Claims roles.

But keep checking back later – new roles are added every day.

Spark your potential

Whether you’re an experienced industry professional or just getting started, we’re always looking for talented people.With new opportunities going live every day, why not join our talent community to be the first to hear about ones that are relevant to you. You’ll:

  • Get real-time notifications about roles that match your skills
  • Be among the first to apply for new opportunities
  • Streamline your recruitment journey, getting to first interview faster
  • Be on our radar for new roles as soon as they’re available
  • Gain a unique insight into the exciting work we’re doing

If you’re looking for a place where you can be yourself, thrive and help others, you belong in our talent community.

Ready for the next step?

This is a chance to be part of a team that’s all about doing more for customers. So if you’re looking for real empowerment in a company that puts people first, it’s time to take a look at our current openings and make your application.