Leigh Jardine
Individual Protection Underwriting Operations Lead (York)
I lead the Life Underwriting operation, working with brilliant leaders and teams across multiple locations. My role is varied – from service and recruitment to capacity planning and supporting our people to deliver great outcomes for customers.
What I love most is how we work together across different sites and backgrounds. Location doesn’t define us – our diversity is a real strength, and we’re united by a shared purpose to provide great protection products. One of my proudest moments was seeing the team come together under pressure to turn around our service performance, leaving us stronger than ever.
Aviva attracted me as a place to grow my career, and underwriting has become the most interesting and rewarding part of the business for me. If you’re looking for autonomy, variety and a role where your judgement and expertise are truly valued, Life Underwriting is a great place to be.