Kinga
Pricing Consultant
I’m a Pricing Consultant in the Broker and Affinity team in the Personal Lines part of the business. My background is not technical. Before joining Aviva, I worked in retail and as a consultant, with a strong focus on customer experience and understanding customer needs. I studied Business, Sociology and Fashion, which helped develop my creativity, problem-solving skills and ability to understand people from different perspectives. I joined Aviva looking for a new challenge and an opportunity to apply those skills in a data-driven environment.
I would describe my role as very diverse. Our team supports three key areas: Business-to-Consumer, Retail Products and Broker. A large part of my role involves creating reporting suites, analysing performance trends and identifying opportunities for growth. I also analyse rating and pricing data to help develop and refine our rating, making sure we’re always giving the best price that’s best for our customers.
The best thing about working at Aviva has been the opportunity to continuously learn and develop. Coming from a non-technical background, I was initially outside of my comfort zone, but I’ve been supported every step of the way. I’ve gained exposure to a wide range of projects, built new technical skills, and had the chance to work with people across different areas of the business. Everyone wants you to succeed and is happy to share their knowledge and support your development.
Looking ahead, my goal is to keep learning and challenging myself. I want to deepen my understanding of Pricing, continue developing my technical skills, and eventually become someone who can help support and develop others who are starting their own careers in the business